Advantages of the service

• Internal laboratory with certain times and costs
• Greater economic savings compared to purchasing a new product
• The repaired product is tested for 12/24/48 hours under load, depending on the service chosen
• 1 year standard warranty on the repaired part. Read more
• Extension of Assistance for the second year. Find out more
• The product is tracked during all processing phases so that the customer can monitor the progress of the activities by accessing the RESERVED AREA
• If the new product is no longer available, repair is the only possible option to restore the system
• Repairing is more environmentally sustainable than manufacturing a new product

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Availability

Request, without obligation, the availability of the product or the waiting times for the preparation of a remanufactured product, or contact us to evaluate whether your product is repairable or rebuildable. Our customer care will advise you on the best solution between repairs or the purchase of a remanufactured or new product, if still on the market. CLOSE

Green Cash-Back

Dispose of the used or defective product by replacing it with a working and tested remanufactured. In addition to helping the environment, thanks to the Circular Economy, E-Repair will recognize you the residual value of the product, saving on the purchase of the remanufactured product. CLOSE

Technical intervention

In the event of a breakdown, you can count on the professionalism of E-Repair's qualified technicians who will support you through ON-SITE TECHNICAL INTERVENTION or REMOTELY, through a contract service, which uses innovative digital interconnection tools between the staff present on the factory and the technician of our operations center. While, in the case of extreme events that block production, E-Repair will be at your side through the DISASTER RECOVERY service, to get you started again in the shortest time possible. CLOSE

Maintenance services

E-Repair offers a set of specific services for each type of product, capable of maintaining the operational performance of the component, among which there are:

• TECHNOLOGICAL WASHING and TROPICALISATION OF ELECTRONIC CARDS
• BACK-UP OF THE ELECTRONIC COMPONENT DATA WITH THE SETTING OF THE PRODUCTION LINE
• PROGRAMMING AND UPDATE OF THE PRODUCT
• INSTALLATION OF SPECIFIC ANTIVIRUSES TO AVOID CYBER ATTACKS
• COMMISSIONING THE PRODUCT ON THE PRODUCTION LINE

Furthermore, our team of expert technicians, through SYSTEM CONSULTANCY, will provide you the informations on the most suitable services for the maintenance of your production plant in order to support you in developing a strategy that takes into account the critical issues and to reduce plant downtime and costs. CLOSE

Secure Payment

We accept payments by bank transfer and major credit cards in Euro currency, once the purchase order has been confirmed. CLOSE

Product Tested

E-Repair operates according to the ISO 9001 - ISO 45001 - ISO 14001 - ISO 27001 certifications. All repaired and regenerated products have been subjected to testing in order to guarantee their perfect functioning. CLOSE

Dedicated Technical Support

The assistance team, located in our internal laboratory, is at your disposal during all phases of repair, purchase and technical intervention on-site and remotely. The Customer care staff is also at your service in the post-sales phases to support you even in the event of a return. CLOSE

Avaliability

Request without obligation the availability of the product or the waiting times for the preparation of a remanufactured product. Or contact us to evaluate whether your product is repairable or rebuildable. Our customer care will be able to advise you on the best solution between repairs or the purchase of a refurbished or new product, if still on the market. The technical analysis of the fault is included in the repair and regeneration price. CLOSE