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Technical support
Qualified technical support
Our qualified technicians are located in different regions in Italy and use specific Mobile Units to quickly reach our customers' plants and provide remanufactured spare parts to resume their facility production in the shortest possible time.
E-Repair technicians are continuously trained and certified to repair new generation and obsolete products.
E-Repair technicians are continuously trained and certified to repair new generation and obsolete products.
On-site
Technical support
Over the years E-Repair has developed a process aimed at identifying, in case of failure, the most effective solution based on each specific case. In this regard, we offer two types of technical support services:
- EASY TECH standard technical support provided by a qualified technician.
- EASY TECH EXPRESS for urgent requests, within just a few hours.
Remote technical support
Our team of qualified technicians can provide your company's maintenance department with immediate remote support using specific digital tools.
Our range of remote technical support solutions includes:
Our range of remote technical support solutions includes:
- EASY REPAIR
Standard electronics repair. - EASY & FAST
Express repair (within 24 hours of receiving the product). - ADVANCE & REPAIR
Remanufactured product provided in advance, so as to reduce downtime, and subsequent repair of your broken item.
Advantages of this service
- Times and costs defined in advance.
- Downtime reduction.
- Support provided by qualified technicians.
- Lower environmental impact, since it is a remote service, and no health risk.
Request technical support
